Sylvia joined Edwin Thompson’s Carlisle office in 2001, initially as secretarial/admin support, followed by a period of time with the Forestry Department implementing systems and procedures for FSC before moving on to Property Management. A diverse and challenging role, Sylvia participates in the day to day management of a number of Clients’ Commercial Property Portfolios. This includes the management of service charge accounts, budgets/forecasting and reconciliations and handling repairs and maintenance issues. Her role in the company also includes property insurance renewal and recovery, liaising with clients, tenants and contractors and involves working closely with the accounts department and preparing information for reporting to Clients, Pensions Funds and Banks. In her spare time Sylvia enjoys BTCC race meetings, walking and spending time with her three beautiful grandchildren.